Claw Cloud:[Important Notice] Update on Idle Resource Reclamation Policy for Free Plan Users

英文原文

Dear ClawCloud Run Users,

To optimize the allocation of public resources and ensure service stability for active users, ClawCloud Run will implement a new Idle Resource Management and Reclamation Policy effective December 13, 2025.

Please read the following details carefully to avoid any impact on your business operations.

1. Effective Date and Trigger Conditions

Starting December 13, 2025, the system will audit account activity for Free Plan users. If your account has not logged into the ClawCloud Run console for the past 30 days:

  1. Your account will be classified as “Inactive”.
  2. The replica count for all your applications will be forcibly scaled down to 0, and services will cease immediately.

2. Key Impacts and Risk Warnings

  1. Risk of Resource Preemption and Restart Failure
    Compute resources for the Free Plan are shared and preemptible. Once your application is scaled down due to inactivity, your allocated quota will be released to other active users. When you attempt to restart your application, we cannot guarantee availability within the public resource pool. Consequently, you may be unable to provision an instance to restart your application due to resource constraints.
  2. Data Access Availability
    Your disk data and Persistent Volumes will be retained by the system and will not be deleted. However, please note that access to this data is contingent upon the successful launch of an application instance.
    If your application is scaled down due to inactivity and subsequently fails to restart due to resource shortages, you will be unable to mount or access your stored data.

​​Important Note:
To ensure data security, please backup and export critical data before December 13. The platform assumes no liability for data inaccessibility resulting from service suspension due to failure to maintain active status.

3. How to Maintain Service Continuity

  1. Free Plan Users
    Please strictly adhere to the practice of logging into the console at least once a month. This is the only verification accepted to retain your current resource slot.
  2. Paid Plan Users
    You are exempt from this policy.
    Paid subscriptions include guaranteed resources. Your applications and services will NOT be forcibly scaled down or reclaimed due to login inactivity.

Thank you for your cooperation.

The ClawCloud Run Operations Team


尊敬的 ClawCloud Run 用户:

为了优化公共资源的分配,确保活跃用户的服务稳定性,ClawCloud Run 将于2025 年 12 月 13 日 起实施新的空闲资源管理和回收策略。

请仔细阅读以下详情,以免对您的业务运营造成任何影响。

1. 生效日期和触发条件

自2025 年 12 月 13 日 起,系统将审核免费套餐 用户的账户活动。如果您的账户在过去 30 天内未登录过 ClawCloud Run 控制台

  1. 您的账户将被标记为“不活跃”。
  2. 所有应用程序的副本数将被强制缩减至0 ,服务将立即停止。

2. 主要影响和风险预警

  1. 资源抢占和重启失败的风险:
    免费套餐的计算资源是共享且可抢占的。一旦您的应用程序因不活跃而被缩减规模,您分配的配额将被释放给其他活跃用户。当您尝试重启应用程序时,我们无法保证 公共资源池的可用性。因此,由于资源限制,您可能无法配置实例来重启应用程序。
  2. 数据访问可用性:
    您的磁盘数据和持久卷将由系统保留,不会被删除。但是,请注意,访问这些数据取决于应用程序实例的成功启动
    如果您的应用程序由于不活跃而被缩减规模,随后又因资源不足而无法重新启动,您将无法挂载或访问已存储的数据。

重要提示:为确保数据安全,请在 12月13
日前备份并导出重要数据。如因未能保持账户活跃状态导致服务中断,进而造成数据无法访问,平台概不负责。

3. 如何维持服务连续性

  1. 免费用户
    请务必每月至少登录一次游戏主机 。这是保留您当前资源槽位的唯一验证方式。
  2. 付费用户:
    不受此政策约束
    付费订阅包含资源保障。您的应用程序和服务不会因登录不活跃而被强制缩减或收回。

感谢您的合作。

ClawCloud Run 运营团队
https://question.run.claw.cloud/questions/10010000000002545
:xhj21:

3 Likes

Thank you for reminding me, I haven’t logged in for a long time.

My app doesn’t work at all, can’t bind the domain :ac22:

Directly mount the domain to CF\nUse the CF yellow cloud instead

1 Like

This one isn’t as user-friendly, feels worse than Vercel.

I haven’t logged in for several months

Port number retention mechanism

早已丢弃啦~

1 Like

It’s been a few months since I logged in :joy:

Need to log in now

Truecaller’s strategy: Even after deploying the service, you should check it from time to time. We recommend using zeabur.

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I cannot log in. It shows INTERNAL SERVER ERROR.

Chinese people’s stuff is too expensive, probably just relying on free to attract some traffic, hoping for upgrades to pay, didn’t expect the conversion to be so poor, directly stopped :xhj21:Anyway, this trash, I didn’t put important things in it :xhj002:

30 days login