How to switch devices with a Rakuten eSIM

[James]

Earlier, I bought a Japanese Rakuten mobile SIM card from jpsimshop. I recently switched devices and needed to migrate it, so I sent them an email. It was pretty straightforward.

Reissue Request Form: CALENDAR 1-Year Prepaid eSIM [Rakuten Network] (eSIM)

Submit your information here. Note that your name, email address, and phone number are required.

I submitted the form on September 24, and received a reply on October 7 with the installation code and QR code.

No cost.

[Arvin_Leung]

Lao Zhan, you have too many cards. It’s not easy maintaining your account either.

[GeorgeXie (Dunkirk San)]

Thanks for your hard work building up the account.

[zhi_yang]

While waiting for the replacement, can the card on the old device still be used normally?

[James]

Yes, it works fine—it always has.

[trial]

I don’t need it for now, but I’ll keep it for future reference. Thanks.